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Frequently Asked Questions


The following is a list of frequently asked questions about the services offered by

What types of custom writing orders does fulfill?

We are a versatile online writing service having the capacity to respond to all of one’s academic writing needs. Our trained professional writers can handle essays of any length and level of difficulty. They can write papers on any topic with ease. We promise you will be fully satisfied with our work. In fact, we guarantee it!

How much do your writing services cost?

We base our prices upon a number of criteria, including the kind of work that is requested, and how soon the customer needs it to be completed, its level of difficulty, number of pages, and other things. We look at each order individually and make our decisions accordingly. Please click the “order now” button on our website for additional information.

How do you ascertain what paper I need to be written?

We listen to our customers carefully and fulfill each order exactly as the customer requests, including all custom details that he or she wishes to be implemented in the document. Our writers always adhere to the guidelines provided by clients. One of our professional editors checks the work for grammar to make sure that it does not contain any mistakes or typos before it is given back to the customer.

What payment methods do you use?

We, at, accept all major credit cards and PayPal as payment options. Once an order has been confirmed, the customer’s payment is processed.

Is anonymity of your customers fully guaranteed?

The security of our customers is also our security. All credit card information used to pay for the order placed at is heavily encrypted, so that even our own employees have extremely limited access to any specific information. We never share our customer’s personal or financial information with any third parties regardless of who they may be.

What should I do if I receive a completed essay which I do not like?

All work that has been completed by the professional writers at is fully guaranteed for customer satisfaction. In case you are not satisfied with a particular aspect of your paper, you can ask to revise it for free. Papers including 1-19 pages can be amended within 2 days after deadline has passed, and orders consisting of more than 20 pages can be corrected within 30 days after due date expiry. Note that your revision application should be made in compliance with initial requirements. Please remember to send us detailed comments on what paper points have not been considered. In case you still believe that the amended paper has not been prepared according to your instructions, you are entitled to a refund. It can be requested within 14 days after the order timeframe has expired. You should keep in mind that it is necessary to send us detailed explanation as to refund. We explore each case thoroughly. You will get a response within a few (3 or 4) business days. Note that plagiarism-related refunds have no time limits. However, you need to send us a credible report on plagiarism confirming that the received order is plagiarized.

Why do you consider yourselves better than other online custom writing companies?

We have much more to offer than other online writing services. Primarily, it includes superior quality writing that is undertaken by native English speaking writers, sold to students at prices they can afford.

Is high quality, original work guaranteed by

Absolutely! Each paper is guaranteed to be original, written specifically for the customer who orders it. It is double-checked by a professional editor for errors and is scanned for plagiarism. We can send you a free-of-charge plagiarism report on request. It will state that your piece of writing is original.

How can a customer place an order for custom writing at

All a customer needs to do is fill out the simple order form and submit it. Please mind to complete all mandatory fields. You can attach to the order form professor’s notes, samples, or any other files regarding your order.

How can I pay for my order, and will my payment be secure? accepts wire transfers, all major credit cards and PayPal. All payments are fully secure and safe when made via our encrypted website.

How can I contact you if I have further questions? operates a 24 hour a day customer care center. Our customer representatives may be reached via email, telephone or through our live chat interface.

How do you deliver papers to your customers?

Students may download their papers directly from our website or request that they be delivered straight into their inboxes.

Which writer will write my paper?

Return customers are allowed to request a writer that has formerly worked on their papers. Otherwise, we assign each order to the writer that has expertise in the area that the given topic covers.

Can I communicate directly with my writer?

Yes, we find that collaboration between writers and customers makes better essays. Thus, you can always contact your writer and clarify some aspects of your order.

Do you offer good customer guarantees?

A comprehensive list of reliable guarantees given by is presented on our website. Suffice it to say that our customers love to do business with us because there is no risk. We guarantee that every aspect of our writing is covered.
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