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We, at Special-Essays.com, understand the frustrations associated with a non-responsive customer service department. That is why we keep ours open 24 hours a day, 365 days a year. Someone is always available to assist our customers with whatever they may need in terms of academic writing.

Here are the ways in which a customer may reach one of our customer service representatives:

EMAIL: Every customer can send an email to the specially provided email address and expect an answer within 24 hours. In most cases, the representative will respond to the email much sooner than in 24 hours.

INTERNET CHAT INTERFACE: We have embedded a remarkable Live Chat interface right on our website. A customer service representatives are on duty 24 hours a day, every day of the week. Customers may contact them by using the Live Chat icon provided on the site to ask for clarification of any of our policies, guarantees, terms or conditions. Our customer service reps are also happy to answer any writing-related questions and offer status updates upon request.


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